OEM:
1. Customized logo, laser engraving your logo on the product (no charge).
2. Customized color box, change outer content/box type or make a luxury box.
3. Customized manuals.
4. Customized product colors.
5. Customized shipment cartons/stickers.
ODM:
1. Customize brand new features.
2. Customize new molds.
3. Customize your PID/APP.
Q1: How can I get your price?
A1: You can send us an online message or send us an e-mail with your requirements. We will contact with you within 8 hours.
Q2: Can I get a sample before place order?
A2: Yes, we provide sample services. Customers need bear the express freight.
Q3: What is your MOQ? Can I place a trail order with small quantity?
A3: MOQ is 1PCS. For trial order, you can tell us the quantity you need and we will try to meet your demand. And you also can mix different products together.
Q4: How do you ship the goods and how long does it take?
A4: Usually by DHL, UPS, FEDEX,TNT. It usually takes 3-7 days to arrive. By air, by sea are also acceptable. EXW, DDU, DDP, FOB, CIF, DAP...All terms are available.
Q5: What is your payment terms?
A5: We accept TT, Western Union, Cash and more other options. D/P D/A L/C are acceptable.
Q6: How to return if product defective?
1) All products are under 2 years warranty. We will offer online support or replace it if the product you received is defective.
2) Please send the goods back to us only if you contact us for details return process and make sure everything goes smoothly.
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